tymeshift is an omnichannel workforce management (WFM) solution created exclusively for Zendesk. It's easy to install and set up and has an intuitive interface, so getting started is simple. tymeshift is always building new ways to help customer support teams transparently manage their workforce while giving both agents and managers access to the tools they need to excel in their roles.
Check out this video for a quick overview of tymeshift's most popular features. You can see more helpful videos by going to our Webinar Page.