IMPORTANT: This is a legacy feature that is no longer available for customers who signed up for Tymeshift after July 27th, 2022. The functionality of this feature is now available in Reports.
Tymeshift offers easy-to-use but very comprehensive reporting features that allow you to view data based on a wide range of criteria including agents, groups, and Zendesk tags to name a few. These reports are also able to be exported as a CSV file to be downloaded and utilized for another purpose.
Find out everything you can do with reports and how easy they are to use by checking out all reports tymeshift has available: