We're focusing on new things
No need to worry; you'll still have access to this feature, but unfortunately, we can no longer support it after 1st of April 2023. The good news, though, we're replacing it with new and improved features that will be even better. If you have any questions, do not hesitate to contact email@example.com.
The Agent Permissions page in tymeshift allows you to export a list of all of your current agents into a CSV file.
To export your agent list, simply follow these steps:
- Go to Admin .
- Click on Agent Permissions .
- Click on the icon located directly below your name or avatar.
- Find the export in the downloaded files list on your computer.
Note: in the exported file, you will see each agent's Agent ID, Name, Email, and Zendesk Role. Agents that have tymeshift Admin status or are deactivated will be marked as well.