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  1. tymeshift
  2. Manual Scheduling

Schedule set up

  • Schedule Settings
  • Set up Intraday Schedules
  • Edit Schedule
  • Shift Templates
  • Set up Blockout/Exception
  • Hide or show specific groups

Schedule creation

  • Add Repeating Shifts
  • Copy Schedule from the previous week
  • Use different Schedule views
  • Bulk Schedule agents
  • Manage Notes in Schedule

Additional Features

  • Using the schedule lock
  • Time Off
  • Shift Trades
  • Unassigned shifts
  • Manager Approvals

Schedule Reporting

  • Attendance Monitor
  • Intraday Plan

Frequently Asked Questions

  • What can I do with tymeshift Schedules?
  • Can my agents have different levels of access to the schedule?
  • How can I prevent agents from requesting Time Off during the high season?
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