Omnichannel tracking
Real-time monitoring
Frequently Asked Questions
- Can I share Customizable Dashboards with other team members?
- How many Customizable Dashboards can I create?
- Can tymeshift alert managers about agents' performance?
- Can I distinguish bio/bathroom breaks from other breaks?
- Does tymeshift track Suspended Ticket activity?
- Can I create my own Aux Codes or Aux Statuses?