FAQ
- How Rules behave with New Tickets
- How many log in attempts do I have?
- Can I edit the user's permissions if they have a role assigned?
- Does Tymeshift support SAML SSO?
- How can I rename my tymeshift domain after I changed it in Zendesk?
- Why do I need to install two tymeshift apps (Chat & Support)?
- What do my agents see in Zendesk when I install tymeshift?
- Will my agents from Zendesk sync with tymeshift?
- Can I create custom features and permissions for just one agent?
- Can I enable notifications for all of my agents without having them do it manually?
- How do I set my week to start on a specific day?
- Can light agents use tymeshift?
- How to set up a tymeshift Sandbox Account
- How do I end my tymeshift trial and remove the app in Zendesk?