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  1. tymeshift
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  3. FAQ

FAQ

  • How Rules behave with New Tickets
  • How many log in attempts do I have?
  • Can I edit the user's permissions if they have a role assigned?
  • Does Tymeshift support SAML SSO?
  • How can I rename my tymeshift domain after I changed it in Zendesk?
  • Why do I need to install two tymeshift apps (Chat & Support)?
  • What do my agents see in Zendesk when I install tymeshift?
  • Will my agents from Zendesk sync with tymeshift?
  • Can I create custom features and permissions for just one agent?
  • Can I enable notifications for all of my agents without having them do it manually?
  • How do I set my week to start on a specific day?
  • Can light agents use tymeshift?
  • How to set up a tymeshift Sandbox Account
  • How do I end my tymeshift trial and remove the app in Zendesk?
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