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  1. tymeshift
  2. Reporting
  3. FAQ

FAQ

  • How channels are defined in the Summary Report?
  • Why are my Solved Ticket numbers different in Zendesk and tymeshift?
  • How should I choose reporting metrics?
  • Can tymeshift metrics integrate with Zendesk Explore?
  • Can I see data from before I installed tymeshift?
  • When I calculate the value of a metric myself, I find that it's slightly different than the report. Why? 
  • What reports can I run in tymeshift?
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