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  1. tymeshift
  2. Tracking & Monitoring
  3. Omnichannel tracking

Omnichannel tracking

  • Talk+
  • Glossary of terms
  • Manage Timesheets
  • Install Quicktab Chrome Extension
  • Automatic tracking (omnichannel)
  • Add time to a ticket
  • Integration with CTIs
  • Start and End Day
  • Use Task Lock
  • Track time for non-Zendesk users
  • Manual tracking
  • Disable Untracked Time
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